Withdrawal and Deposit Fees

We do not levy any additional charges for deposits or withdrawals from your account. However, please be aware that your bank or another financial institution might impose its own transaction processing fees.

 

Funding Your Account

You can fund your account using various methods, including cryptocurrency, VISA or MasterCard credit/debit cards, and bank transfers.

 

Withdrawal Procedure

The withdrawal procedure mirrors that of the deposit process. You can withdraw funds through the same methods used for depositing into your account.

 

Time to Credit Funds

The time required to credit funds to your account depends on the method and payment system chosen. Wire transfers and card transactions may have specific processing times, so we recommend consulting with your bank. Generally, funds are typically credited within one business day, and often immediately upon manager approval.

 

Minimum Deposit Amount

The minimum deposit amount is 250 euros, which is considered optimal for financial assets. It is possible to deposit as little as 10 euros, but some trading platform options may not be available for such small deposits.

 

Canceling Withdrawal Requests

Withdrawal requests can only be canceled if they are still pending and have not been approved by a manager.

 

Withdrawal Request Processing Time

The processing time for withdrawal requests varies depending on the type of trading account. On average, it may take up to 7 working days.

 

Minimum Withdrawal Amount

The minimum withdrawal amount for your trading account is 250 euros.

 

Request Denial

In some instances, the company may reject your withdrawal request if the necessary conditions are not met. Technical errors or incomplete verification can also result in a temporary suspension of withdrawals. Reasons for rejection may include a withdrawal amount below the minimum limit, an unprofitable account, incomplete verification, or submission of a withdrawal request form with inaccurate information.

 

Data Loss

If you have lost your personal information, the only change permitted is to update your place of residence. Other personal information cannot be modified.

 

Activating Bonuses

To activate your account's bonus system, you need to deposit an amount greater than 250 euros into your trading account. This will entitle you to bonuses and associated benefits.