Trade information

Financial Questions

Withdrawal and Deposit Fees

 

We do not charge additional fees for depositing or withdrawing funds from the account. Please note that your bank or other financial institution may charge its own fee for processing the transaction.

 

Account Deposit

 

There are several ways to fund your account, such as using cryptocurrency, a VISA or MasterCard credit or debit card, or a bank transfer.

 

Withdrawal Process

 

Withdrawing funds from the account is done similarly to depositing: you can use the same method that was used for depositing money.

 

Deposit Credit Time

 

The method and payment system you choose will determine how long it takes for the money to be added to your account. It is best to consult with your bank, as bank payments and card transactions may have different working hours. In most cases, funds are credited within one business day, and sometimes immediately after being confirmed by a manager.

 

Minimum Deposit Amount

 

The minimum amount for withdrawing funds from your trading account is 10 euros. You can invest as little as 10 euros, but in this case, you will not be able to use all the features of the trading platform.

 

Canceling Withdrawal Requests

 

Withdrawal requests can be canceled only if they are still being processed and have not been approved by the system.

 

Withdrawal Request Processing Time

 

The processing time for withdrawal requests varies depending on the type of trading account. On average, it may take up to 7 business days.

 

Minimum Withdrawal Amount

 

The minimum amount for withdrawing funds from your trading account is 250 euros.

 

Possibility of Request Rejection

 

If your actions do not meet the requirements, the company may reject your refund request. Technical issues or incomplete verifications may also temporarily suspend payments. Some reasons for rejection include a withdrawal amount below the minimum limit, an account with no funds, incomplete verification, or not submitting the withdrawal request form with the correct information.

 

Bonus Activation

 

To activate the bonus system, you need to contact the company's personal specialist, who will inform you about the possibility of receiving bonuses and privileges.

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